Returns & Exchanges

At Forever & Always Shoes, we want your perfect pair to fit like a dream, which is why we offer a 30-day window for returns and exchanges on all unworn footwear in its original packaging. Our commitment to quality ensures that if your purchase doesn't meet your expectations, we will make it right with a seamless return process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or an exchange.

2

Prepare the Package

Carefully place your unworn shoes back into their original branded box and secure them inside a shipping mailer to ensure they remain protected during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship your new pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing